ItalianGP.it
How can I order the tickets I am looking for?
Ordering ticket is easy. We have a Step-by-step guide to ordering right here.
Are the tickets I want still available?
If the ticket is still available for ordering on our web site then the ticket is still available for you.
Can I cancel my order because I cannot make it to the race?
No. Once you have confirmed your order online, you cannot cancel your purchase.
I want to receive the tickets at another location, is that possible?
You can always change the delivery address until about 2-4 weeks prior to the race. Please note it is your responsibility to notify us in advance of a change in delivery address.
I will be travelling prior to the race. Can I pick up the tickets at the gate?
No. Pick up at the gate or at UPS is not possible. If you have travelling plans prior to the event, please let us know and we will make the necessary arrangements.
I will be moving house within the next months and do not yet know my new delivery address, can I leave the field blank?
No, just fill out your current address until you know your new address.
Do I need to be at home or sign for the
tickets?
Yes. UPS delivers during office hours.
Someone, not necessarily you, needs to sign for
the tickets. It is maybe a good idea to use your
office address as delivery address, since someone
is bound to be available to sign for the tickets.
How much is the delivery cost?
We charge a flat fee for delivery and
administration per order: Euro 19. Check our Delivery
Information page for more details.
Is my credit card charged immediately?
At the moment you enter our payment interface
we will ask your credit card company/bank for
authorisation of the amount. This means we have
reserved the amount. After 5 days, if the order
is confirmed we will charge the amount. This all
means you must have enough credit on your card
at the moment of ordering.
What types of payment do you accept?
We accept credit card payment, cheques
and bank transfers. Please read our Payment
Options page for all the details.
Why do you charge a handling fee?
In order to cover our cost and to be
able to offer you great service we need to apply
a small percentage to the ticket price.
Why is there a difference in the face
value of the ticket and what I paid for it?
Depending on the source we buy the tickets
from there is always a margin included. This margin
normally covers handling, shipping and profit
margins of third parties. We therefore need to
incorporate those in the net price we charge you.
The cost we make is covered by the handling fee.
Do you have questions that you could not find
an answer for, please feel free to contact
us.
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